COVID-19 Update from OSG USA: Curbside Pickup

To our valued customers, we are excited to announce we will begin customer curbside pickups for our locations in Placentia, CA and St. Charles, IL starting Monday 6/8

For the safety of our customers and employees, we ask you to read and follow the guidelines below. 

Customers will not be allowed in the building and must follow the process outlined. Signage will be posted for the driver to follow as well.

  • 2 Hour advanced order (No Exceptions)
  • Pull up to Northside of the building by the overhead bay in a designated area in St Charles and back of the building in CA. 
    • 9:30 – 4:00 local time for pickups ONLY
  • Do not exit the car.
  • Must have PO or OSG order #
  • Call Whse Phone number. (The number will be posted on the sign at the location as well) 
  • Warehouse staff will wear a mask and gloves to bring package out
  • The person picking up will be asked to sign packing slip on a clipboard
  • Warehouse staff will dispose of gloves and put pen in a separate area for disinfecting.


We look forward to serving you!